Schedule
2024 Ohio REALTORS Annual
Convention Attendees: To view and download Session materials, please login to the Ohio REALTORS Mobile app, or login to the web-version of the the Ohio REALTORS Mobile app (Click Here For Details).
*Unless stated otherwise, dress code will be business casual for all events.
Note: The President's Sales Club recognition event has been moved to the Winter Conference, February 2025 in Columbus.
Sunday, September 08
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11:00 AM to 6:00 PM
REGISTRATION (Regency Foyer)
No ticket or RSVP needed for the Opening Bash
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11:00 AM to 6:00 PM
Exhibitor Move - In
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11:30 AM to 12:30 PM
*Finance Committee
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11:30 AM to 5:00 PM
Pop-up REALTOR Store
Regency Foyer
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2:00 PM to 4:00 PM
*Executive Committee Outing
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5:45 PM to 5:45 PM
DSA Shuttle - Hyatt Lobby
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6:00 PM to 9:00 PM
*DSA Dinner
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6:00 PM to 6:15 PM
PPD Shuttle - Hyatt Lobby
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6:15 PM to 9:00 PM
*Past Presidents Dinner
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7:30 PM to 10:00 PM
Opening BASH (Location: Howl at the Moon)
Dress code will be casual
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8:30 PM to 9:30 PM
DSA Dinner Shuttle back to Hyatt
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8:45 PM to 9:30 PM
PP Dinner Shuttle back to Hyatt
Monday, September 09
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7:00 AM to 5:30 PM
REGISTRATION
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7:00 AM to 8:00 AM
*Past Presidents Breakfast
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7:30 AM to 10:30 AM
Exhibitor Move - In
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7:30 AM to 9:00 AM
Morning Welcome
Coffee Break
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8:00 AM to 9:00 AM
Member Director Forum
In-Person, some items pre-recorded
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8:00 AM to 6:00 PM
*MI Lounge Open
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9:00 AM to 9:30 AM
New Attendee Welcome
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9:00 AM to 10:00 AM
District Caucus
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9:30 AM to 11:30 AM
CE: Evolve Or Evaporate! Taking Customer Service to New Heights
Speaker: Terry Watson
Get ready to blast your customer experience and profits to new heights. It's time to take your business and your projects to the stratosphere with time-tested, fail-proof strategies that will help you stand out from the competition (because let's face it, being ordinary is so last year).
In this presentation, you'll learn how to:
- Skyrocket your systems to the moon and back (sorry, NASA)
- Boost your profits to levels you never thought possible
- Create unforgettable experiences that will keep your customers coming back for more (because life's too short for mediocre experiences)
- Develop a business strategy that will make your competitors wonder how you did it
- Turn your customers into raving fans (and maybe even getting a tattoo of your logo)
- Stay ahead of the competition (because it's a jungle out there, and sometimes you need a machete)
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10:00 AM to 11:00 AM
*Executive Committee
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10:15 AM to 11:15 AM
CE: Reasonable & Necessary? Fair Housing Accommodations
Speaker: Trista Curzydlo
More than half of all Fair Housing Act complaints are filed based on disability; many of these alleging a housing provider failed to provide a reasonable accommodation. This session examines Fair Housing Act protections for individuals with disabilities and how housing providers should navigate a reasonable accommodation request. You'll get guidance on differentiating between service and support animals, determining when an accommodation is necessary and what makes a request unreasonable.
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11:30 AM to 4:00 PM
EXPO
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11:30 AM to 1:00 PM
EXPO Snack Break
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11:30 AM to 11:30 AM
EXPO Opening Ceremony
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11:30 AM to 12:30 PM
Board of Directors Check-In
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12:30 PM to 2:00 PM
CE: 50+ Ways to Get Listings, Buyers & Referrals
Speaker: Sean Carpenter
Buckle up and get ready for a firehose of ideas and examples in this session that will share ways to earn more opportunities to turn strangers into friends and friends into customers. Having the proper “Attitude” is where it all starts but after that, you can choose which of these tried and tested ways to capture more business will work for your market and business style.
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12:30 PM to 2:30 PM
Board of Directors Meeting
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1:00 PM to 2:00 PM
CE: AI Communication: Tech & Humanity to Improve Customer Service
Speaker: Monica Neubauer
AI is a business tool we'll all be implementing. The future is now. Lean into curiosity. Are we implementing AI in ways that improve our workload, and improve our customer’s experience in the transaction? Use it or not, remember, our humanity is the best quality we bring to a transaction. AI should be used to improve communication, not replace it. Agents need to know when using AI is useful and when it may be creating something wrong, illegal, or unethical. All communication, in every form, is the responsibility of the agent. This session covers the fantastic benefits of using AI while reminding us of the importance of our humanity.
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2:15 PM to 3:45 PM
CE: Negotiating The Buyer Agency Agreement
Speaker: Matthew Rathbun
This class is designed for real estate agents who aim to enhance their expertise in securing buyer agency agreements. It offers a deep dive into the strategies, communication skills, and legal considerations necessary for effectively obtaining signed buyer agency agreements. Participants will learn how to build trust and rapport with potential clients, understand and articulate the benefits of a buyer agency agreement, and navigate the legalities and ethics involved in these agreements.
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3:30 PM to 4:00 PM
EXPO HAPPY HOUR
Cookies will be available
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4:00 PM to 5:00 PM
CE: Litigation Roundup: Recent Cases Impacting Real Estate
Speaker: Trista Curzydlo
Real estate litigation has been making headlines lately and those headlines are overwhelming, scary, and sometimes misleading. In this course, Trista examines recent litigation and explains the law behind the lawsuits. The course addresses some frequently asked questions like: “Can I still use floorplans in advertising?” “Can I be held responsible for something a chatbot tells a customer?” “What’s the deal with artificial intelligence?” “What’s antitrust again?” and introduces some new topics that agents need to be paying attention to.
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5:15 PM to 6:15 PM
*Tomorrows Leaders Today Reception
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5:15 PM to 6:00 PM
Global Commercial Industrial Reception
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5:15 PM to 6:00 PM
*SPC/FPC Reception
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8:30 PM to 10:00 PM
Sunset Soiree: RPAC/YPN
Ticketed event to be held off-site at Stories on High
Cocktail attire suggested
Join us for an unforgettable evening! Secure your spot early for breathtaking views of downtown Columbus, refreshments, and live entertainment under the stars.
Enjoy a silent RPAC auction, interactive mocktail demonstrations, sponsor connections, and networking with industry professionals.
Live Music by Andres SipeSponsored by Berkshire Hathaway Home Services Professional Realty, Home Commercial Inspections, SentriLock LLC, Telhio
Tuesday, September 10
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7:00 AM to 3:00 PM
REGISTRATION
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8:00 AM to 9:30 AM
Morning Welcome
Coffee Break
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9:00 AM to 10:15 AM
Grand Session
Keynote Speaker: Jason Roberts
Jason Roberts is an artist, civic activist, and urban designer whose life's work has been dedicated to the creation of healthy, vibrant, and sustainable neighborhoods. In 2006, Jason formed the nonprofit organization, Oak Cliff Transit Authority, to revive the Dallas streetcar system, and later spearheaded the city's effort to garner a $23 million grant from the federal government to help reintroduce a modern streetcar system to Dallas. In 2010, Jason organized a series of Better Block projects, taking blighted blocks with vacant properties in Dallas and converting them into temporary, walkable districts with pop-up businesses, bike lanes, cafe seating, and landscaping. The project has become an open-sourced international movement occurring everywhere from Melbourne, Australia to Tehran, Iran, and has been featured in the New York Times, Washington Post, and Dwell Magazine. Jason has received a Champions of Change award from the U.S. White House, showcased in the 2012 Venice Biennale, and was listed in Planetizen's Top 100 Most Influential Urbanists. Listen to his episode on the real view podcast
Jason Roberts | The Better BlockSponsored by Ohio Assn. of Community Colleges (OACC)
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10:30 AM to 11:30 AM
CE: Communicating & Demonstrating Your Value to Secure Buyer Clients
Speaker: Adorna Carroll
Communicating and demonstrating your value as a buyer agent is essential to getting hired by buyers who are looking to purchase a property. Securing written authorization to represent a buyer’s interest is a comprehensive conversation that is critical to long-term success. This session will help attendees effectively articulate what we can and can’t do by law, what we will and won’t do by office policy, what we must do according to the Code of Ethics and choose to do based on how we do our business.
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11:00 AM to 2:00 PM
EXPO OPEN
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11:30 AM to 12:30 PM
ORLA Speeches
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11:30 AM to 1:00 PM
EXPO LUNCH
No ticket needed for the EXPO lunch
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11:30 AM to 1:30 PM
Exhibitor Spotlight
MONDAY
SentrLock - 3:30PM-3:50PM – “Let’s Unlock It Together”
TUESDAY
APHW – 11:30AM – 11:50AM - APHW-A Different Way to Warranty”
Telhio - 12:00PM – 12:20PM - “Telhio – We make it Easy!”
PIVO – 12:30PM – 1:00PM - Change Your Business With This Technique To Get Leads Without Ever Spending A Dime On Advertising
Rhino Self-Defense – 1:10PM – 1:30PM - “Crime By Appointments”
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12:00 PM to 1:00 PM
*Legal Action Lunch
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12:00 PM to 1:00 PM
*President-elect Lunch
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1:00 PM to 2:00 PM
YPN Program: Communication Skills that Pay the Bills
Is there a way that you can communicate in a fashion that will build long-lasting deep relationships and create an evergreen business to last a lifetime?
During this hands-on learning session, you'll be introduced to new tools and modalities that will equip you to have effective and efficient conversations with individuals to build deeper and lifetime relationships. Listen to Natalie's episode on the real view podcast
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1:00 PM to 2:00 PM
Local Government Forum
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1:00 PM to 2:00 PM
NAR Information Session
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1:30 PM to 2:00 PM
EXPO Prize Drawings
Must be present to win
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2:00 PM to 3:00 PM
CE: Economic & Commercial Real Estate Update: New Risks, New Opportunities
Speakers: Lu Chen, CRE Senior Economist and Nick Luettke, CRE Economist
Join Lu Chen and Nick Luettke of Moody’s Analytics for a session designed for Commercial Real Estate professionals. The global markets went through several shocks and surprises in the past year, ranging from strains in the global banking system to cyclical trends in inflation, interest rates and GDP, to ongoing geopolitical conflict. Moody’s analysts will delve into the forecasts for 2025, helping market participants better understand the conditions they can expect in the year ahead.
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2:00 PM to 3:00 PM
CE: What Keeps Brokers Up at Night
Speaker: Kimberly Allard
In this session, we’ll review some important license law reminders, disclosures, behaviors that may be license law violations, and forms that you may not know existed. How are your agents addressing compensation if none is being offered in the MLS? Social media mistakes are happening under your nose, as well as reckless clauses your agents are using that you are responsible for. The session will be wrapped up with field ramifications of the DOJ and the class action lawsuits.
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2:00 PM to 5:00 PM
CE: Ethics: That’s Unethical!
Speaker: Karen SchlosserThat’s unethical! A proclamation that is made frequently when business is done differently than expected or previously experienced. Different can be unethical, it can also just be different. Come learn what is or isn't ethical by attending this 3-hour Ethics course presented by Karen Schlosser, Producer of Tech Tool, Author of Dear Karen. This course satisfies both the Ohio Canon of Ethics and NAR's Code of Ethics requirements (NAR 3-Yr deadline is 12/31/24). -
2:00 PM to 3:15 PM
*Board Presidents, Presidents-elect Bootcamp
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3:15 PM to 4:00 PM
*NAR Directors
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3:15 PM to 4:15 PM
ORLA Projects
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3:30 PM to 4:30 PM
Professional Standards Forum
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5:30 PM to 7:00 PM
Awards Night Honors & ORLA Graduation (Reception)
Free with Convention Registration
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7:30 PM to 9:30 PM
*RPAC Reception & Dinner
by Invitation Only
Sponsored by Columbus REALTORS
Wednesday, September 11
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7:30 AM to 9:30 AM
Morning Welcome
Coffee Break
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8:00 AM to 9:00 AM
CE: Field Ramifications of the MLS/DOJ Lawsuits & NAR Commission Settlement
Speaker: Adorna Carroll
In this session, we’ll evaluate the impact of possible outcomes to the MLS/DOJ lawsuits as they relate to field practice. Incorporating the changes to the Code of Ethics and MLS policy, each section of the 4 changes in the MLS/DOJ tentative agreement is evaluated from a license law, Code of Ethics and best to worst case perspective regarding the impact on business done in the field, choices brokers need to consider for their businesses and how they can proactively prepare their agents and their bottom line.
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9:15 AM to 10:15 AM
CE: Legislative Update
Speakers: Andrew Huffman and Veronica Cardello
Join Ohio REALTORS Government Affairs Staff as they provide an update on Federal, State, and Local Issues, including an overview of current legislation and a discussion of key real estate policy issues.
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10:30 AM to 12:00 PM
CE: Legal Issues Forum: NAR Settlement Updates and Buyer Representation Agreements
Speaker:Deanne Rymarowicz
This program will explore the NAR lawsuit settlement and discuss likely impacts on the real estate profession. There will be a deep dive into buyer representation agreements and the importance of those agreements. The presenter will also discuss the future of real estate licensee compensation considering the settlement and the removal of offers of compensation from the MLS.
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12:00 PM to 1:30 PM
Town Hall-Town Hall Lunch -NAR Leadership, CEO Scott Williams, OR Legal Team
Get your questions answered
*Programming begins at 12:30 PM
Monday, September 16
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10:00 AM to 12:00 PM
CE: All the Best Apps for Real Estate
VIRTUAL ONLY
Speaker: Craig Grant
Apps allow you to truly leverage the power of your mobile devices & the cloud and these days there’s an App for just about everything. In this session, Craig will help you cut through the clutter and show you the best Apps for business, productivity, organization, photos, social media & of course real estate so that you can truly maximize your smartphone &/or tablet experience for Your real estate business.
Thursday, September 19
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9:00 AM to 12:15 PM
CE: Working with Buyers: Communication, Compensation & Contacts
VIRTUAL ONLY
Speaker: Monica Neubauer
Buyers Agency is more important than ever. Agents need a clear plan for laying out their business model to their clients. Clear expectations lead to better transactions. This program will provide lists and guidance with the LEAP method for Onboarding Clients. This is an easy framework for understanding client motivations, articulating your services, obtaining an agreement, and taking the next steps toward helping that buyer purchase the right home.
Friday, September 20
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9:00 AM to 12:15 PM
CE: The Future of Real Estate Technology & AI
VIRTUAL ONLY
Speaker: Craig Grant
AI, Big Data, Cryptocurrency, Blockchain, NextGen Homes, iBuyers, and More! The real estate landscape is changing so fast that it can be scary to think about what the industry might look like tomorrow, let alone 10-15 years from now. In this session, technologist Craig Grant will look into his crystal ball and assess some emerging trends that are going to shake up and/or disrupt the real estate industry including 3-D Printing, Artificial Intelligence, Augmented and Virtual Reality, Big Data and Predictive Analysis, Cryptocurrency, BlockChain, iBuying, the NextGen Home, and more.