Events

Virtual Classroom: The Do's & Don'ts of Working with Special Needs Clients (DE & I Certification)

> CLICK HERE to register for The “Do’s and Don’ts” of Working with Special Needs Clients (DE & I Certification Program)

Ohio REALTORS supports Diversity and Inclusion, as well as a continued commitment to Fair Housing as part of its core values.  Take your commitment to diversity, equity, and inclusion to the next level by achieving your DE & I Certification.

Participants who complete this certification will gain a better understanding of how to foster a more inclusive and welcoming environment and promote equity for all. You'll open up new windows of opportunity as you gain knowledge in serving diverse populations.

The “Do’s and Don’ts” of Working with Special Needs Clients
The percentage of special needs people in the US is increasing at an alarming rate and currently accounts for 1 in 4 Americans. The National Association of REALTORS® has put a focus on Diversity, Equity, and Inclusion to make sure that all clients are treated fairly and equitably. It is critical that REALTORS® learn a proper standard of practice when caring for their special needs or disabled clients. This session covers things agent should and should not do in the real estate transaction.

DE & I Certification Overview

• 10 virtual (live online) classes offered, one per month.
• Each class provides 1 hour of Real Estate Continuing Education (CE).
• Certification requires completion of 6 out of 10 classes.
• NAR’s Fairhaven & Bias Override Courses each qualify as one of the 6 courses required for this certification.

DE & I Certification Application & Renewal
Once you have completed the required 6 classes to obtain your DE & I Certification, please submit an application to receive your certification. The certification will be valid for 2 years, due for renewal in the 3rd year following initial certification. To obtain a 2-year renewal, you will need to attend 2 qualifying DE & I classes that you haven’t participated in previously.

• This livestream webinar is certified for 1 hour of real estate credit.
• Attendees will need to access the program with a device (phone, laptop, PC) that has a camera, speaker, microphone, and reliable, high-speed internet access. Video, audio, and internet access are all necessary to successfully attend class. Please make sure to test everything ahead of time at https://zoom.us/test
• Attendees must turn on their video camera and stay within view during the program to receive CE, as active participation will be monitored. Per ODRE requirements, you must be present for at least 90% of the program to receive credit.

Presenter: John Young
John Young is a top REALTOR^® for RE/MAX in the metropolitan Washington DC area, a Regional Vice President for the Residential Real Estate Council, and a national speaker.  His personal and professional life were permanently transformed in 2009 when he and his wife became the parents of a child with non-verbal autism.  John began speaking nationally on serving clients with special needs and the importance of helping others after realizing there was no ‘manual’ to provide guidance, direction and support when encountering these clients.  He has spoken at the NAR Conference & Expo, RRC Sell-a-bration conferences, Genuine Hustle, and for many state and local associations.  This past year, John was proud to have been chosen to serve on the NAR Diversity Committee and the Maryland REALTORS^® Leadership Development Committee. John brings his passion for helping others to everything he does and strives to make a positive difference in our industry for both clients and fellow REALTORS^®.

Contact: Deanna Wright, Professional Development Coordinator -  

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