PUCO asks utilities to suspend disconnections
Mar 17, 2020
Last week the Public Utilities Commission of Ohio took action to ask utilities to suspend disconnection, and waive any requirements for reconnections for all types of customers (both residential and business).
According to the PUCO, all of the utilities are doing so, however, many are unable to quickly edit their automated billing systems to stop sending disconnection notices. Columbia Gas of Ohio was able to stop sending them, but apparently most others still are. However, PUCO says utilities are not following through with those disconnections.
For more information, follow the links below:
- PUCO extends utility reconnect order
- Utility companies directed to review disconnection and social contact policies
Utility customers should contact the PUCO online with any questions or concerns.
