Coaching Corner: More vs. better

By “Coach” Marilou Butcher Roth

Having just returned from OAR’s Annual Convention in Cleveland, I am going through all of my notes, capturing items that I want to make sure to retain and pass on. If you were in attendance at this convention, I am sure you share the feeling of how great it was — all of it! We had amazing speakers, classes and meetings. It was a vibrant, valuable time for Ohio REALTORS to come together to learn, share and enjoy!

One of the speakers that stood out to me was Chris Smith who co-authored a book called “peoplework.” He made many valuable points; one that I especially loved was about quality vs. quantity. He pointed out how some REALTORS strive for as many leads as possible, sometimes not taking the necessary time with current and past clients, forgetting that “every customer is a lifetime relationship.” Now that might not be you, so please don’t take this personally. It does raise our attention as to how we are servicing our clients though, doesn’t it?

More is not always better! This statement can be interpreted in other ways as well. If we are constantly striving for more material items it can become challenging to appreciate what we have. This is not an uncommon societal belief, and, you can readjust your thinking to find pleasure and appreciation in what you do have, be it a material item or a client.

This week, put your attention on quality — in all parts of your life. Notice where you are falling into the “more is better” trap and ask yourself if in each situation if more really is better. Create added and memorable value for your current clients. In terms of leads, make sure they are good leads for you — someone that you know you can and are willing to help. You may want to go through your leads and make sure that every lead you have in your system is a viable lead. It’s a similar experience to eliminating clutter!

Ah, feels great doesn’t it? Enjoy!


Marilou Butcher Roth is the owner of The MBR Group, a coaching and training company working primarily with REALTORS who have a desire to work and live from a more inspired place. She is also the Broker/Owner of Group REALTORS in Cincinnati.

Marilou is a member of the OAR Executive Committee and immediate past chairman of the organization’s Communications Committee. Feel free to contact Marilou to see if coaching is right for you:


Tags: Coaching Corner, training

Sheila Crane selected as OAR’s 2014 “Community Service” honoree

REALTOR Sheila Crane of Dayton was honored with the Ohio Association of REALTORS 2014 Excellence in Community Service Award.

The presentation of the award was made at the Association’s Grand Session, a highlight of OAR’s 104th Annual Convention, Sept. 8-10, in Cleveland. Crane is associated with HER REALTORS.

The Excellence in Community Service Award is presented to an individual REALTOR who has shown exemplary commitment to community service.

Crane was honored for her efforts raising awareness of the growing problem of human trafficking in Ohio and providing a path forward for survivors. Her work with the University of Dayton’s Abolition Ohio Speaker’s Bureau and the University of Toledo’s TEN: Trafficking Education Network, along with a variety of nonprofit organizations and municipalities, has helped to provide safe havens and ongoing educational support to help Ohio’s rescued survivors achieve a better future.

She has served for six years on the Miami Valley In-Ovations Board of Trustees (Montgomery County Board of Developmental Disabilities), the last two as Board Chair. The organization’s housing structure began 18 years ago with 10 homes. Solutions for Community Living will create a similar model working with the juvenile court system, Children’s Services, Care House and various others to provide complete care to traumatized survivors of trafficking. An academic component will provide a continuance of exposure to boost educational levels.

“There is no such thing as a child prostitute,” Crane said. “Trafficking involves force, fraud and/or coercion and minors cannot give consent. Many adult prostitutes were sexually victimized and trafficked as a youth. Providing safe haven for Ohio’s run-away and throw-away youth is the least we can do to restore our kids and give them a chance for a better future.”

The Ohio Association of REALTORS, with more than 27,000 members, is the largest professional trade association in Ohio.

Tags: Association news

Terry Hankner honored with profession’s “Lifetime Achievement Award”

OAR Past President Terry Hankner celebrates being named the 2014 recipient of the “Vincent T. Aveni Lifetime Achievement Award” with her husband, John


REALTOR Terry Hankner, of Cincinnati, was honored as the 2014 recipient of the Ohio Association of REALTORS’ Vincent T. Aveni Lifetime Achievement Award.

Hankner is president of Comey & Shepherd REALTORS, Cincinnati. She is a past president of both OAR and Cincinnati Area Board of REALTORS.

The Vincent T. Aveni Lifetime Achievement Award recognizes those past presidents of the Ohio Association of REALTORS that provided exemplary service to the organization. Aveni served as president of the organization in 1980 and the award was created after his passing in 2006.

On the state level, Hankner served as president of the Ohio Association of REALTORS in 2001.

Additionally, she served as a member and president of the Ohio Real Estate Commission (2009-2012); member and chair of the Cincinnati Planning Commission (1988-2006); member of the Hamilton County Natural Resources Advisory Council (2001-2006); member and chair of the Education and Research Advisory Committee of the Ohio Division of Real Estate (2002-2008); chair of the OAR Task Force on Limited Service Brokerage (2005-2006); and chair of the Ohio Division of Real Estate Special Task Force on Real Estate Credentialing (2012-present). She has served as a member of the OAR Board of Directors since 1987.

On the national level, Hankner has served as an NAR Director from Ohio (1991-1992, 2002-2005 and 2007-2009) and as NAR Region 6 Vice President, representing Ohio and Michigan, in 2004.

Hankner has received numerous awards for her service to the REALTOR organization and community, including: Community Housing Resources Board Award of Appreciation (1988); OAR Outstanding Real Estate Educator (1992); Cincinnati Area Board of REALTORS’ REALTOR of the Year (1995); State Resolution from Sen. Richard Finan for Exemplary Service (2001); OAR President’s Award for work on Agency Disclosure (2005); Mayor Mark Mallory declared “Terry Hankner Day in Cincinnati” (June 4, 2006); and Governor’s Proclamation for service to the Ohio Real Estate Commission (2012).

“Terry is a most deserving honoree of this prestigious award,” said OAR President Chris Hall. “Throughout her career, Terry has provided unparalleled leadership and vision to the advancement of the real estate profession, as well as finding time to make her community a better place to live and work.”

Past recipients of the Vincent T. Aveni Lifetime Achievement Award are: Vince Aveni (2007 — posthumously), Paul Everson (2008), Harley E. Rouda (2009), Owen Hall (2010), George Smith (2011), Steve Brown (2012) and Barbara Lach (2013).

The Ohio Association of REALTORS, with more than 27,000 members, is the largest professional trade association in Ohio.

Tags: Association news

Cliff Bellar named OAR’s 2014 “REALTOR of the Year”

Medina REALTOR Cliff Bellar was honored as the Ohio Association of REALTORS’ 2014 “REALTOR of the Year.”

The announcement of Bellar’s selection was made at the Association’s 104th Annual Convention, Sept. 8-10 in Cleveland.

Bellar was nominated by the Medina County Board of REALTORS and is associated with RE/MAX Crossroads.

Judging of the “REALTOR of the Year” award is based on professional achievements, local REALTOR Board/Association activities, service to the Ohio and National Association of REALTORS, as well as business and education experience and civic activities.

Bellar served as president of the Medina County Board of REALTORS in 2003.  He has served as chairman on a variety of the Board’s Committees, including its Finance, Legislative, Commercia, RPAC, Housing, Nominating and Technology committees, among others. Bellar was instrumental in forming the Board’s Commecial Committee and helped it earn accreditation with the National Association of REALTORS, along with helping it acquire two NAR Commercial Innovation Grants. He also created Medina Open for Business, an educational forum held annually in the fall.

On the state level, Bellar has served as a member of the organization’s Board of Directors and as chair of the OAR Commercial/Industrial Committee and as a member of OAR’s Legislative Committee and Local Government and Legal Issues Forums.

Civically, he has been involved with Medina’s Housing Network and Medina County Rebuilding Together, serving as its president of both organizations. Additionally, he helped connect the Medina County Board of REALTORS’ Housing & Growth Committee to partner for REALTOR Care Days in the community.

The Ohio Association of REALTORS, with more than 27,000 members, is the largest professional trade association in Ohio.

Tags: Association news

Meet the 2015 OAR Leadership Team: Hrabcak, Calo & Kopf

The 2015 Ohio Association of REALTORS leadership team (from left): Treasurer Pete Kopf, President Greg Hrabcak and President-elect Sara Calo


Greg Hrabcak of Westerville was elected as the 2015 president of the Ohio Association of REALTORS (OAR) during the organization’s 104th Annual Convention Sept. 8-10, in Cleveland.

Elected to the post of president-elect was Sara Calo of Mayfield Village and to the office of treasurer, Pete Kopf of Cincinnati.

Hrabcak has been involved in the sale and leasing of commercial, industrial, investment and office real estate since graduating from The Ohio State University in 1984. He is currently a broker/agent for HER Commercial Real Estate Services in Columbus.

On the local level, Hrabcak served as president of many Columbus real estate organizations including Columbus REALTORS in 2008, and the Columbus Commercial Industrial Investment REALTORS (1993), the Ohio Business Brokers Association (1992), and the Columbus Real Estate Exchangers (1994).

On the state level, Hrabcak served as an OAR District Vice President in 2011-2012 and as an OAR Director since 1999. He has chaired numerous OAR committees including Enlarged Legislative, Legislative Steering, Legal Action, Commercial Industrial, as well as the Local Government and Professional Standards Forums.

On the national level, Hrabcak serves as a National Association of REALTORS (NAR) Director. He is also serving as the chair of the NAR Commercial Real Estate Research Subcommittee and is a member of the Commercial and Research Committees. Hrabcak is also the Federal Political Coordinator for Congressman Pat Tiberi.

Additionally, Hrabcak holds the CCIM (Certified Commercial Investment Member) designation of NAR and received the Columbus REALTORS $25 Million Award in 2011. He is a real estate class instructor and has developed programs for Columbus REALTORS, OAR and NAR, as well as instructed courses at the Columbus State Community College.

Hrabcak, and his wife, Donna, reside in Westerville.

2015 OAR President-elect, Sara Calo is with The Calo Group at Howard Hanna Real Estate Services in Mentor.

On the local level, Calo served as president of the Lake & Geauga Area Association of REALTORS in 2009 and 2010 and was honored as its “REALTOR of the Year” in 2008.

On the state level, Calo was a District Vice President in 2011-2012 and has been an OAR Director since 2005. She has chaired numerous OAR Committees, including Communications, Political Activity & RPAC Fundraising and the Economic Issues and Trends Forum, and has served as a member of its Professional Standards Forum, Legislative Steering and Executive Committees, among others.

Additionally, she has been active at the local and state level of the Women’s Council of REALTORS, including service as President of the local chapter in 2008. She holds the ABR (Accredited Buyer’s Representative), CRS (Certified Residential Specialist), PMN (Performance Management Network) and e-Pro designations of NAR. Calo has received the OAR President’s Sales Club Award of Distinction.

On the national level, Calo has served on the Business Issues Policy, Research, Consumer Communications and Diversity committees. She serves as the organization’s Federal Political Coordinator for Rep. Mary Kaptur.

Civically, she served as Chairman of the Western Lake County Chamber of Commerce in 2012 and is a member of HOLA (Hispanic Organization of Lake & Ashtabula). Calo was appointed to the Lake County Board of County Commissioners – ADAMHS Board (2009-2012).

Calo, and her husband, Jack, have two daughters and four grandchildren and reside in Mayfield Village.

2015 OAR Treasurer, Pete Kopf is with Kopf Real Estate in Cincinnati.

On the local level, Kopf served as president of the Cincinnati Area Board of REALTORS in 2011. He has been a REALTOR since 1996, following graduation with a bachelor’s degree in finance from the Farmer School of Business, Miami University, in 1995.

On the state level Kopf has been an OAR Director (2007 and 2009-2014). He has chaired and served as a member of numerous OAR Committees, including Legislative Steering, Local Government, Issues Mobilization, Strategic Planning, Nominating, Executive and Finance, among others.

Additionally, he severed as a NAR Director in 2010-2011. In 2014 he chaired NAR’s Broker Forum and has served on its Business Issues Committee (2011, 2013 and 2014).

Civically, Kopf is a co-founder and board member of Cincinnati Golfers for Charity, a member of the Greater Cincinnati Arthritis Foundation Annual Fund Committee, Chair of the St. Mary Parrish Festival in 2013 and the Catholic Inner-City Schools Education Fund.

Kopf, and his wife, Heather, have three children and reside in the Hyde Park community of Cincinnati.

The Ohio Association of REALTORS, with more than 27,000 members, is the largest professional trade association in Ohio.

Tags: Association news

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