Coaching Corner: Making peace with the problem

By “Coach” Marilou Butcher Roth

It’s interesting how life brings us lessons, some small, and some not so small, that give us just what we need! Earlier this week, I was scheduled to get a permanent crown put on one of my teeth. Although the scheduling was tricky, I carved out an ample amount of time to have the work done and then some time to relax a bit. Well, it didn’t exactly turn out that way!

My mouth refused to cooperate and although part of my mouth was numb, the part that required the most numbing was not happening. After several attempts and another period of time in the waiting room, we all decided to call it quits and reschedule. I left the office feeling agitated (and partially, unnecessarily numb), and a bit sorry for myself I must admit. It was time to talk myself off of the ledge.

My self-conversation went something like this: this makes no sense — I can’t imagine why this is happening. Hmm, I wonder what there might be for me to gain from this experience? I do trust that every experience provides something beneficial, so WHAT IS IT? I mean what is it? :)

As I continued to converse, I was breathing and trying to open my posture rather than the tight knot I had gotten myself into. If I truly believe that every experience holds within it something beneficial (and I do), then theoretically I can relax into that knowing — right???

Shortly after this very interesting, one-sided conversation, I noticed I felt more relaxed and was almost laughing at the big deal I had just made out of something so minor in comparison. At that point, I felt like I had made peace with the entire situation and it just wasn’t holding me hostage any more! Hot dog!

Finding my peace within what felt major just an hour before felt exhilarating! I felt in control, rather than the previous “why me?” feeling. And, yesterday, I had my rescheduled appointment and I numbed up immediately — all done. And, the learning I got from this was worth it!


Marilou Butcher Roth is the owner of The MBR Group, a coaching and training company working primarily with REALTORS who have a desire to work and live from a more inspired place. She is also the Broker/Owner of Group REALTORS in Cincinnati.

Marilou is a member of the OAR Board of Directors and past chairman of the organization’s Communications Committee. Feel free to contact Marilou to see if coaching is right for you:


Tags: Coaching Corner, training

Rate of homes sold in Ohio reach a best-ever level in September

sold sign with blue sky

By Carl Horst, OAR Director of Publications/Media Relations

The rate of homes sold across Ohio reached a best-ever level in September, increasing 3.8 percent from the level recorded during the month a year ago, according to the Ohio Association of REALTORS.

“Through the three-quarter mark of 2016 the Ohio housing market has been able to display continued strength in the overall level of sales activity, along with a healthy growth in pricing,” said OAR President Sara Calo. “It’s evident we’re continuing to make significant progress in re-establishing a solid foundation for the state’s housing sector.

“The September sales pace set a new record, topping our previous best-ever mark of 147,960 in September 2005, an indication that the interest in attaining the dream of home ownership remains strong among Ohioans.”

September’s average home price of $165,748 shows a 5.7 percent increase from the $156,804 mark posted during the month last year.

Sales in September reached a seasonally adjusted annual rate of 151,100, a 3.8 percent increase from the 145,636 level posted in September 2015. The market experienced a 5.1 percent rise in sales activity from the August 2016 seasonally adjusted annual rate of 143,714.

Around the state, 15 of the 18 markets tracked reported increases in average sales price during the month compared to September 2014. The pace of sales increased or remained unchanged in 10 local markets.

Home sales during the third quarter of 2016 were up 1.5 percent from same period a year ago. Specifically, third quarter 2016’s seasonally adjusted annual rate reached 147,163, compared to 145,011 during the three-month period a year ago. Third quarter 2016 dollar volume of $7.3 billion is up 4.7 percent from the same period last year.

Data provided to OAR by Multiple Listing Services includes residential closings for new and existing single-family homes and condominiums/co-ops. The Ohio Association of REALTORS, with more than 30,000 members, is the largest professional trade association in Ohio.

Click here to view OAR’s seasonally adjusted Ohio home sales report. To access a market-by-market analysis of sales activity throughout Ohio, click here.

Tags: home sales, research

‘Lucky’ REALTOR wins $2,000 getaway prize package!


Joanne Jacobs, left, of Coldwell Banker Ward Real Estate, was the lucky Ohio REALTOR who won the $2,000 vacation getaway gift card at the OAR Annual Convention & Expo. She is shown with OAR’s Stacey Dawson and Thom Rankin, director of residential lending sales with First Federal Lakewood, who sponsored the prize.


A highlight of the OAR Annual Convention & Expo occurred during the Grand Session when Joanne Jacobs, of Ashland, was announced as the lucky Ohio REALTOR recipient of the $2,000 “Choose Your Own Adventure” getaway package presented by First Federal Lakewood.

Thom Rankin, director of residential lending sales for First Federal Lakewood, pulled Jacobs name out of a drum filled with the names of more than 1,000 Convention attendees!

“I couldn’t believe they were reading my name,” Jacobs said. “I’m usually that person sitting next to the winner. I am ecstatic that I won such a great prize.”

Jacobs, with Coldwell Banker Ward Real Estate, will be receiving a $2,000 gift card that can be applied for a getaway adventure. So…Joanne…where are you planning to visit?

“My husband and I are planning a trip to the Caribbean — Aruba or Dominican Republic. Thanks so much to First Federal Lakewood for the fabulous prize!”

Tags: Association news

Legal Issues Forum Q&A: Selling a property owned by a relative

Laws and legal questions concept 3d illustration with a

By Peg Ritenour, OAR Vice President of Legal Services/Administration

At the recent Ohio Association of REALTORS Annual Convention & Expo, Cleveland attorneys Cindy Lammert, Jon Deegan and Mark Rodio put on another jammed pack risk reduction program addressing a variety of topics including team advertising, breach of fiduciary duties, service animals, inspection issues, and more. If you weren’t there you missed a fantastic program!

Although there wasn’t enough time to answer everyone’s questions, OAR legal staff is using the OAR Daily Buzz to address some of the issues that were raised. REALTORS sometime get involved in representing a relative in a transaction. In this Q&A, the agency and disclosure issues involved with listing a family member’s home are addressed.

Q: I am going to list my daughter’s house for sale. If a purchaser contacts me to buy her house, do I have to be a dual agent or can I represent just my daughter?

A: Under Ohio license law, every brokerage is required to have a company policy on agency that addresses several issues, including how affiliated agents are to handle transactions involving relatives. In this situation, a brokerage could have a policy that:

  1. Requires you to treat the purchaser as a customer and represent your daughter only;
  2. Allows you to represent the purchaser and act as a disclosed dual agent with the consent of both parties; or
  3. Requires that the purchaser be referred to another licensee in the brokerage for representation.

Thus, at the time you list your daughter’s property it is important to check with your broker or manager to determine your brokerage’s policy regarding this situation.

Q: If my brokerage policy provides that  I treat the purchaser as a customer and just represent my daughter, do I have to disclose to the purchaser that the seller is my daughter?

A: Although there is nothing in either the license law or the REALTOR Code of Ethics that specifically requires this, it is highly recommended. This will assure that the purchaser understands your relationship with the seller and can decide if he/she feels comfortable working with you directly in the transaction.

Q: If my brokerage policy allows me to represent just my daughter, how and when should I make this disclosure?

A:  It is recommended that the disclosure be documented in writing. This is often done in the purchase contract. It is important to discuss this with your broker or manager to determine the brokerage’s policy on how it wants the disclosure to be made.

Q: Should I handle it the same way if I am going to be a dual agent, representing both my daughter and the purchaser?

A: Under Ohio license law, when you are acting as a dual agent you are required to disclose on the Agency Disclosure Statement if you have a personal, family, or business relationship with either of the parties. Thus, in this situation you are required to disclose the fact that the seller is your daughter in the space provided on the Agency Disclosure Statement.

Q: What limitations are placed on me as a dual agent? I know my daughter will expect me to look out for her best interests.

A: Page two of the Agency Disclosure Statement spells out exactly what you can and cannot do when acting as a dual agent under Ohio law. As this explains, as a dual agent you will not be permitted to:

  • Disclose the buyer’s confidential information to your daughter;
  • Advocate or negotiate for your daughter;
  • Suggest or recommend specific contract terms to your daughter, including price; or
  • Act in a biased manner on behalf of your daughter.

Thus, as a dual agent, you must act in a neutral manner and cannot engage behavior that is designed to protect or further the best interests of your daughter. If she expects such representation or you believe you cannot act in an objective, unbiased manner, then you should not act as a dual agent. It is extremely important that you discuss this situation with your broker or manager. To avoid violating the license law and exposing yourself and the brokerage to liability for breach of your duties you should probably represent just your daughter and either treat the purchaser as a customer or refer the purchaser to another agent for representation.



Legal articles provided in the OAR Daily Buzz are intended to provide broad, general information about the law and is not intended to be legal advice. Before applying this information to a specific legal problem, readers are urged to seek advice from an attorney. 

Tags: legal

Coaching Corner: Practice — practice — practice

By “Coach” Marilou Butcher Roth

Any of you who have taken musical instrument lessons as a child might well have the same response when you hear the word “practice.” Oh no! I have to practice again!!! The reality, however, is that every new endeavor that comes our way will most probably require some degree of practice if becoming proficient is our goal.

Think about some of the areas of your life that require some time to get up to speed. It might be learning a new sports skill or finding an area of your business that requires more attention. The examples are countless.

Today, take this a step further — think about becoming an expert at communication. Clean, clear communication! We as a society are very used to communicating in certain ways, as are our families and even our business associates. It’s as if there is a learned dance that we fall into — although familiar, it is not necessarily productive or fun. We need to bring new patterns of communication into all areas of our lives — speaking from what is true for each of us, taking healthy responsibility for ourselves, not assuming, and checking things out for clarity.

As you learn to speak your own truth from an authentic, non-arguable way, it may feel unnatural at first (or second…or third!). That is normal, I promise. And, I also promise that with practice (eek), you will begin not just to feel better, but to notice how others respond to you differently (in a good way).

So this week, I encourage you to put some attention on what you would like to get really good at. And also, think about your communication skills and how you might bring more integrity into conversations. Once you make that determination, commit to practicing these new skills and see what happens!! And don’t throw tomatoes at me but indeed, practice makes perfect!


Marilou Butcher Roth is the owner of The MBR Group, a coaching and training company working primarily with REALTORS who have a desire to work and live from a more inspired place. She is also the Broker/Owner of Group REALTORS in Cincinnati.

Marilou is a member of the OAR Board of Directors and past chairman of the organization’s Communications Committee. Feel free to contact Marilou to see if coaching is right for you:


Tags: Coaching Corner, training

View More Articles »