Coaching Corner: But I don’t want too!!!

By “Coach” Marilou Butcher Roth

For several years now, I have found going to the grocery store extremely displeasing! It might be tolerable if it didn’t need to happen so frequently, and if I didn’t enjoy cooking as much as I do. I would start to get grumpy just thinking about going, and realized that something needed to change. And the change was apparently my attitude!

In speaking with a very wise friend about this one day, she mentioned she had gone through a similar experience and found that when she decided ahead of time (intention) that she would find joy in this task by making eye contact and smiling at the other shoppers, who perhaps were in the same boat as she was, her entire grocery adventure became delightful! Well, it was worth a try!

So, I packed up my bags, grabbed my shopping list and off I went. As soon as I entered the store, I noticed a woman with her head down, looking rather dismayed. She looked up for a brief moment and I took that opportunity to catch her eyes and smile — she totally changed! Her head stayed up and she flashed a beautiful warm smile right back in my direction. Hey! This may actually work!

I made my way up and down the aisles, loading my own cart, and also bringing my awareness to others, smiling as I went. Each of my smiles was met with an equally bright one and before I realized it, I was headed to my car. Ever since then, my shopping time has become less and less tedious.

You may enjoy grocery shopping, I hear there are some of you who do! Although this is great, I can bet there is something in your own life that you find yourself not wanting to do. Come on — you can admit it, you certainly don’t like every little task that needs to be performed!

So how can you decide to change your attitude about whatever that dreadful task might be? What type of intention can you set to make the experience go better for you (and perhaps others)? This week give it some thought and see what comes up for you and then put it into play!

And…as always…enjoy!


Marilou Butcher Roth is the owner of The MBR Group, a coaching and training company working primarily with REALTORS who have a desire to work and live from a more inspired place. She is also the Broker/Owner of Group REALTORS in Cincinnati.

Marilou is a member of the Ohio REALTORS Board of Directors and past chairman of the organization’s Communications Committee. Feel free to contact Marilou to see if coaching is right for you:


Tags: Coaching Corner, training

We Are Ohio REALTORS: Opening Doors & Growing Business

Ohio REALTORS are about more than just selling houses, the profession plays an integral role in helping business and industry grow.

For more than a century, Ohio’s REALTOR community has been a trusted partner in successfully navigating through the complexities of buying, selling or leasing real estate.

Ohio REALTORS are proud to present the newest segment of a video series focused on helping provide insight to help consumers make the right move when it comes to their real estate needs. Our 2018 “We Are Ohio REALTORS” video series shares the profession’s expertise — providing you with a better understanding of everything that occurs from finding the right REALTOR to making an offer to reaching the closing table!


Click here for a closed captioned version of the “Trusted Partners” video. NOTE: You will need to click the CC button on the video.

Tags: We Are Ohio REALTORS Professionalism Series

Lock box access to buyers…a BIG NO-NO!

real estate lock box

By Peg Ritenour, Ohio REALTORS Vice President of Legal Services/Administration

So you’re running late to a showing appointment and the buyer arrives before you. Or you have a listing that is vacant, in contract and the buyer just wants to enter the property with their contractor two days before closing to do some quick measurements. Is it OK in either of these instances to give the buyer the lock box code to enter the house without you? The answer is NO!

While this may seem obvious, unfortunately the Ohio Division of Real Estate and Professional Licensing is seeing an increased number of complaints where real estate licensees are giving buyers lock box codes or keys to enter a listed property on their own. There have also been instances where buyers who are in contract to purchase a home have been given unauthorized access to enter the property prior to closing without the permission of the seller or listing agent. Such conduct has been found by the Ohio Real Estate Commission to be a violation of the license law and has resulted in disciplinary action against the licensee who gave such access without the seller or listing agent’s consent.

In addition to the license law, such conduct is also a violation of the MLS lock box rules. While your local MLS may have rules allowing the MLS to enter into key agreements with appraisers and affiliate members such as inspectors, keys and lock box codes cannot be used by anyone other than the key holder and that certainly includes buyers. Doing so can result in sanctions that could include a fine of up to $15,000 or termination of MLS and/or lockbox privileges.

The Code of Ethics of the National Association of REALTORS also addresses such conduct. Both Standard of Practice 1-16 and 3-9 of the NAR Code of Ethics provides that REALTORS shall not grant access to listed property on terms other than those established by the seller or listing agent. Therefore, while a seller may authorize a lock box be placed on the property and that other REALTORS and other key holders be granted access to the property, this does not allow a buyer to enter a property without an agent. Instead this can only be done if authorization is obtained from the listing agent or seller. If such permission is granted, this should be documented in your records for your protection. But as stated above, even with such permission, under the MLS rules access to the property cannot be given to a buyer by providing lock box combinations or keys.

The bottom line is that sellers have the right to know who is in their property and to control the circumstances under which persons are given access. It doesn’t matter if the property is vacant or going to close in two days. The buyer should  never be permitted to enter the premises without a licensed agent unless the owner or listing agent has consented to this. And lock box access can never be given to unauthorized persons. Doing so is a sure way to potentially lose not only your MLS privileges, but also your license.


Legal articles provided in the OAR Daily Buzz are intended to provide broad, general information about the law and is not intended to be legal advice. Before applying this information to a specific legal problem, readers are urged to seek advice from an attorney.

Tags: legal

Centralized filing registrations gain momentum

ohio image

A flurry of registrations last week raised the number of businesses opting in to centralized filing of municipal net profits taxes to more than 2,000 – and still counting. This is despite an ongoing effort by Ohio cities to reverse the municipal income tax reform measure that was stronly supported by Ohio REALTORS and other business groups.

The cities have officially appealed the ruling to the 10th District Court of Appeals. However, the Municipal Tax Reform Coalition — that includes Ohio REALTORS, Ohio Society of CPAs and others — scored another victory in the Franklin County Court of Common Pleas on Monday (March 5) as Judge Cain denied the cities’ motion to “stay” his decision on centralized collection while the appeal is pending. Therefore, everything is moving forward as planned.  If you want to track the case as it proceeds in the 10th District, it’s case number 18-AP-000144 and you can sign up for updates here:

While the deadline passed on March 1 for businesses with a calendar year-end to opt in for centralized filing of municipal net profits taxes for the 2018 tax year, registration remains open for businesses with fiscal years that don’t match the calendar.

“Given the amount of uncertainty and friction around this new option,” said Ohio Department of Taxation spokesman Gary Gudmundson, “and given the short time span in which to get the word out and alert businesses to the signup, attracting more than 2,300 business taxpayers – and more than 1,100 in the last two days – is a clear signal that this option has tremendous appeal.”

All businesses that opted in should have notified all cities where they filed last year by March 1, as well. The next deadline for calendar-year-end businesses is the first-quarter estimated payment, due April 15.

Business owners: See this and other upcoming deadlines here.

“We’ve seen many single-city taxpayers, and a few who file in hundreds of cities, who’ve opted in,” said Gudmundson. “As awareness grows, we fully expect the customer base to grow significantly too.”

The centralized filing option is beneficial for Ohio businesses that file returns in multiple cities or villages, as it cuts down on administration headaches and reduces compliance costs. The Ohio Department of Taxation (ODT) estimates it will save businesses a combined $1.6 billion annually in compliance costs if all Ohio businesses participate.

Don’t have a calendar year end? There’s still time to opt in now with the Ohio Department of Taxation. More details are available on the Ohio Department of Taxation’s Taxpayer Information Guide.

Finally, if you’d like to stay informed of ongoing developments regarding this issue — click here to access the Municipal Tax Reform Coalition website.

Tags: politics

Coaching Corner: Picture perfect!

By “Coach” Marilou Butcher Roth

This week I had new head shots done — this is one of the most painful experiences for me that I can imagine. Don’t laugh, I do not like getting my picture taken — never have! As I was preparing for the photographer, I found everything imaginable wrong with various parts of me. My hair, of course, was not looking even a tenth as cool as it had all week, my face had some red spots from who knows what, the tail end of my cold has left my upper lip chapped, and on and on! Oh, how we judge ourselves. In fact, it seems we are much much harder on ourselves than we are on others.

How can we look for, and find qualities about ourselves that we can appreciate? This is truly an inside job. Although we may love when others compliment us, that compliment may also be uncomfortable, and we find very creative ways to deflect what we are hearing. The real juice of this activity must begin within ourselves, reaping countless benefits.

So you may be asking how this wondrous feat might occur? First, think about my words earlier, “look for and find qualities.” We have the ability to focus our attention wherever we choose, so what if your choice became to consciously seek out things we can appreciate, qualities that we may well be taking for granted. For instance, how often do you appreciate your ability to see, feel, hear and touch? Probably not as often as finding fault. When you bring your daily awareness to seeing yourself (and the world), from a place of appreciation, it becomes easier and easier to feel more vibrant and connected, as opposed to judgmental.

This week, begin your day with the intention of seeking out things for you to appreciate — wherever they show up. And please, keep yourself in the mix, even if you need to start small. Can you appreciate your taste buds for bringing such pleasure to your eating experiences? Or your legs for taking you where you want to go? This may seem trite, but I assure you, it is very powerful as you continue to build up your appreciations.

Have fun with this!


Marilou Butcher Roth is the owner of The MBR Group, a coaching and training company working primarily with REALTORS who have a desire to work and live from a more inspired place. She is also the Broker/Owner of Group REALTORS in Cincinnati.

Marilou is a member of the Ohio REALTORS Board of Directors and past chairman of the organization’s Communications Committee. Feel free to contact Marilou to see if coaching is right for you:


Tags: Coaching Corner, training

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