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PROFESSIONAL STANDARDS & ETHICS ...

We pledge to abide by a strict code of ethics that safeguards our clients and the public. NAR's Code of Ethics imposes duties above--and in addition to--those governed by law or regulation, and apply only to real estate licensees who are also REALTOR members.

FILING A COMPLAINT ...

Before you file an ethics complaint

Only REALTORS are subject to NAR's Code of Ethics. If you have questions about filing a Code of Ethics complaint, please contact Sandy Naragon at . If the real estate licensee you are dealing with is not a REALTOR, your options will include contacting the Ohio Division of Real Estate & Professional Licensing. Once an ethics complaint is filed, it goes through a review process with representatives from across the state.

Note: Complaints and/or commission disputes involving REALTORS from the Akron Cleveland Association must be filed with their respective local association. Complaints filed with Ohio REALTORS involving their members will be forwarded to the appropriate association which may cause delays.

Ethics complaint process-final

CONTACT THE BROKER

Contact the person's broker to inform him/her what happened. It could be a quick resolution.  

Find Broker's Contact Information

 

USE THE OMBUDSMAN PROGRAM

A volunteer from the Ohio REALTORS Professional Standards Committee will listen to your concerns, explain possible resolutions and answer questions.

Request an Ombudsman

FILE AN ETHICS COMPLAINT

If contacting the broker and talking to an Ombudsman don't resolve the problem, you can file a formal complaint.

File an ethics complaint

CLICK HERE FOR COMMISSION DISPUTE RESOLUTION INFORMATION

This process is used when you believe you are owed the commission on a closed transaction.

Click here for additional resources from NAR